01

The Agreement

These Terms of Service govern your relationship with ARQUAIL L.L.C. (referred to as "ARQUAIL," "we," or "us"). By using our website or engaging our services, you agree to these terms. We believe in clear agreements, not hidden clauses.

02

Our Services

ARQUAIL provides software engineering, embedded systems, and team extension services. We deliver with professional care, following industry standards and the requirements defined in each project (SOW).

03

Intellectual Property
(IP)
Your Code:

Upon full payment, you own all custom code and deliverables. We do not retain ownership of your IP.Our tools: We retain ownership of pre-existing frameworks and components used in development. You receive a perpetual, non-exclusive license to use them.

04

Confidentiality

We treat your business logic, data, and trade secrets as strictly confidential. We are happy to sign a Non-Disclosure Agreement (NDA) before detailed discussions begin. We expect the same respect for our proprietary methods and pricing.

05

Payment & Engagement

Payment terms (rates, milestones, net-30) are defined in the Service Agreement or SOW.

Time & Materials: invoiced based on actual work.
Fixed Price: invoiced per agreed milestones.

06

Liability
& Warranties

We build high-quality software, but complexity remains.
No warranty: Services are provided “as is,” unless explicitly stated otherwise in a contract.
Limitation of liability: We are not liable for indirect or consequential damages. Total liability is limited to fees paid in the previous 6 months.

07

Governing Law

These terms are governed by the laws of the Republic of Kosovo. Any disputes shall be resolved in the competent courts of Prishtina.

08

Contact

For legal inquiries, please contact: ARQUAIL L.L.C. Tech Park, Bërnicë e Poshtme, Prishtina Email: legal@arquail.com

Terms of Service

Terms of Service

Terms of Service

Last updated: 10 January 2026

01

The Agreement

These Terms of Service govern your relationship with ARQUAIL L.L.C. (referred to as "ARQUAIL," "we," or "us"). By using our website or engaging our services, you agree to these terms. We believe in clear agreements, not hidden clauses.

02

Our Services

ARQUAIL provides software engineering, embedded systems, and team extension services. We deliver with professional care, following industry standards and the requirements defined in each project (SOW).

03

Intellectual Property
(IP)
Your Code:

Upon full payment, you own all custom code and deliverables. We do not retain ownership of your IP.Our tools: We retain ownership of pre-existing frameworks and components used in development. You receive a perpetual, non-exclusive license to use them.

04

Confidentiality

We treat your business logic, data, and trade secrets as strictly confidential. We are happy to sign a Non-Disclosure Agreement (NDA) before detailed discussions begin. We expect the same respect for our proprietary methods and pricing.

05

Payment & Engagement

Payment terms (rates, milestones, net-30) are defined in the Service Agreement or SOW.

Time & Materials: invoiced based on actual work.
Fixed Price: invoiced per agreed milestones.

06

Liability
& Warranties

We build high-quality software, but complexity remains.
No warranty: Services are provided “as is,” unless explicitly stated otherwise in a contract.
Limitation of liability: We are not liable for indirect or consequential damages. Total liability is limited to fees paid in the previous 6 months.

07

Governing Law

These terms are governed by the laws of the Republic of Kosovo. Any disputes shall be resolved in the competent courts of Prishtina.

08

Contact

For legal inquiries, please contact: ARQUAIL L.L.C. Tech Park, Bërnicë e Poshtme, Prishtina Email: legal@arquail.com

01

The Agreement

These Terms of Service govern your relationship with ARQUAIL L.L.C. (referred to as "ARQUAIL," "we," or "us"). By using our website or engaging our services, you agree to these terms. We believe in clear agreements, not hidden clauses.

These Terms of Service govern your relationship with ARQUAIL L.L.C. (referred to as "ARQUAIL," "we," or "us"). By using our website or engaging our services, you agree to these terms. We believe in clear agreements, not hidden clauses.

02

Our Services

ARQUAIL provides software engineering, embedded systems, and team extension services. We deliver with professional care, following industry standards and the requirements defined in each project (SOW).

03

Intellectual Property
(IP)
Your Code:

Upon full payment, you own all custom code and deliverables. We do not retain ownership of your IP.Our tools: We retain ownership of pre-existing frameworks and components used in development. You receive a perpetual, non-exclusive license to use them.

Upon full payment, you own all custom code and deliverables. We do not retain ownership of your IP. Our tools: We retain ownership of pre-existing frameworks and components used in development. You receive a perpetual, non-exclusive license to use them.

04

Confidentiality

We treat your business logic, data, and trade secrets as strictly confidential. We are happy to sign a Non-Disclosure Agreement (NDA) before detailed discussions begin. We expect the same respect for our proprietary methods and pricing.

05

Payment & Engagement

Payment terms (rates, milestones, net-30) are defined in the Service Agreement or SOW.

Time & Materials: invoiced based on actual work.
Fixed Price: invoiced per agreed milestones.

Payment terms (rates, milestones, net-30) are defined in the Service Agreement or SOW. Time & Materials: invoiced based on actual work. Fixed Price: invoiced per agreed milestones.

06

Liability & Warranties

We build high-quality software, but complexity remains.
No warranty: Services are provided “as is,” unless explicitly stated otherwise in a contract.
Limitation of liability: We are not liable for indirect or consequential damages. Total liability is limited to fees paid in the previous 6 months.

We build high-quality software, but complexity remains. No warranty: Services are provided “as is,” unless explicitly stated otherwise in a contract. Limitation of liability: We are not liable for indirect or consequential damages. Total liability is limited to fees paid in the previous 6 months.

07

Governing Law

These terms are governed by the laws of the Republic of Kosovo. Any disputes shall be resolved in the competent courts of Prishtina.

Our journey begins by deeply understanding your business objectives, target audience, and unique requirements.

08

Contact

For legal inquiries, please contact:
ARQUAIL L.L.C.
Tech Park, Bërnicë e Poshtme, Prishtina
Email: legal@arquail.com

Our journey begins by deeply understanding your business objectives, target audience, and unique requirements.